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Monday – Friday: 9:00AM – 6:00PM
Saturday – Sunday: Closed
Statutory Holidays: Closed
Frequently Asked Questions
Do you offer virtual consultations?
Yes, we offer virtual consultations via phone or video calls to accommodate your schedule and location.
How do you ensure the confidentiality of my financial information?
All client information is stored securely, and we use the latest encryption technologies to protect your data. Our team is trained in confidentiality protocols, and we comply with all relevant privacy laws. For more information on this, please read our Privacy Policy and Term of Use.
How often should I meet with my accountant?
The frequency of meetings depends on your specific needs. For most clients, quarterly reviews are sufficient to stay on top of financial matters. However, for more complex businesses or during critical times, such as tax season, more frequent meetings might be necessary.
Which documents do I need to submit?
It depends on what kind of service you have chosen. But usually we require bank statements from the previous year if you’re an existing client, or from the last 3 years if you’re a new client. Financials can vary from income statements to balance sheets, T2s and so on.
Do I need to bring physical proof such as: receipts, bank statements, credit card statements?
Yes. They have to be organized by months so it’s easier for us to do the work faster. If you have bought or sold any assets, proof and paperwork needs to be provided as well.
How do I get started if I’m a new client?
We’ll have an initial meeting, then a decision is made if we believe our services will be beneficial for you.
What’s the best way to reach you?
Contact our email: clientcare@abbadicpa.com for a response within 48H, or dial our phone number (403) 243-6008 and select the person that you would like to reach by dialing their extension number.
Privacy Policy
At Abbadi Professional Corp, we are committed to safeguarding the privacy and security of our clients’ personal information. This Privacy Policy outlines the types of information we collect from our clients, how it is collected, the purposes for which it is collected, the security measures we have in place to protect it, and the rights clients have regarding their personal information.
Collection of Personal Information:
We may collect personal information from you when you register for our services, including but not limited to your name, contact information, financial data, and any other information necessary to provide our services effectively. This may also include information voluntarily provided by you through our client portal, powered by Karbon. Additionally, we utilize cookies and similar tracking technologies to enhance your experience on our website. Cookies, small files placed on your computer or mobile device when you visit a website, allow us to recognize your browser and capture certain information, such as your preferences or browsing activity. These cookies may be used for purposes such as analyzing website traffic, personalizing content, and providing targeted advertising. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
Use of Personal Information
We use the personal information we collect to provide accounting services tailored to your needs. This may involve preparing financial statements, tax returns, or offering financial advice. Your information may also be used for administrative purposes, such as billing and record-keeping.
Disclosure of Personal Information:
We do not disclose your personal information to third parties unless required by law or with your consent. However, your information may be accessible to authorized personnel within Abbadi Professional Corp for the purpose of providing our services to you, including through the use of Karbon.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure your information remains safe.
Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.
Access and Correction:
You have the right to access and correct any inaccuracies in your personal information held by Abbadi Professional Corp. If you would like to review or update your information, please contact us.
Changes to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
Terms of Use
1. Acceptance of Terms:
By accessing our website or utilizing our services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our website or services.
2. Use of Website:
By using our website and services, including the Karbon client portal, you agree to do so for lawful purposes only. Any unauthorized use of Karbon or violation of these terms may result in termination of access to the portal or other remedies as deemed appropriate by Abbadi Professional Corp. Additionally, by using our website, you agree to the use of cookies in accordance with our Privacy Policy. You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.
3. Intellectual Property:
All content included on our website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Abbadi Professional Corp or its content suppliers and is protected by Canadian and international copyright laws.
4. Privacy Policy:
Your use of our website and services is also subject to our Privacy Policy, which outlines how we collect, use, disclose, and protect your personal information. By using our website or services, you consent to the terms of our Privacy Policy.
5. Disclaimer of Warranties:
While we strive to provide accurate and timely information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on our website for any purpose.
6. Limitation of Liability:
In no event shall Abbadi Professional Corp be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services, whether based on contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.
7. Changes to Terms:
We reserve the right to modify these Terms of Use, including any terms related to the Karbon client portal, at any time without prior notice. By continuing to use our website, services, or the Karbon platform after any such changes, you agree to be bound by the modified terms.
8. Governing Law:
These Terms of Use shall be governed by and construed in accordance with the laws of the province of Alberta and the federal laws of Canada applicable therein.
Contact Us:
If you have any questions or concerns about our Privacy Policy or Terms of Use, please contact us at: Clientcare@abbadicpa.com
Effective Date:
This Privacy Policy and Terms of Use are effective as of May 2024 and apply to all users of our website and services.
Overview
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